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How to Submit a Claim for Summon or Traffic Offence

When a traffic offence occurs during a booking, the Host must pay the summon first before submitting a reimbursement claim. Follow these guidelines to submit the case:

  1. Log in to Driveo: https://www.driveo.my

  2. Go to Cases.

  3. Click + Add.

  4. Enter Booking Number or Customer Name.

  5. Add your issue.

  6. Under Issue Type, select:

    • Speeding Offence or

    • Parking & Traffic Offence
      ** (Choose based on the summon received.)

  7. Enter the Amount, Description, and upload the required Evidence (official receipt only).

  8. Review and click Submit.

Driveo Team
18 Nov 2025 3:31 AM
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